Professional Experience
Integrated Planning and Reporting Lead, City of Hobart (Jan 2023 - present)
- Responsible
for improving the systems supporting corporate planning and reporting.
- Developed
systematic approaches to corporate practices, enabling clear organisational
visibility and establishing a strong evidence base for decision-making.
- Acting Manager, Policy Lab: leading Policy Lab through transition to the new organisational structure
- Service Catalogue: Designed, developed, and delivered to support enhanced operational effectiveness and supported decision-making across the organization.
- Service Review Framework: Developed a standardised framework for organisational quality assurance and contunous improvement
- Service Reviews: Conducted extensive reviews of specific services for assurance and improvement around needs alignment, quality, and cost.
Strategic Communications Consultant, Cumulus Studio (May 2022 - October 2022)
- Developed for-benefit aspects of the business, established information architecture for a new intranet, and supported the development of their Integrated Management System.
- Key Projects:
- B Corp Impact Assessment: Led the process to successfully obtain B Corp status for the organization.
- Intranet Information Architecture: Designed an information architecture that enhances internal communications and user experience.
Communications Lead, Artibus Innovation (2020-2022)
- Managed national communications for a skills service organization dedicated to VET training packages.
- Developed and implemented a comprehensive communications strategy that modernized and expanded the organization’s digital presence.
- Key Projects:
- Communications Strategy: Created a successful communications strategy that continues to guide the organization's outreach and engagement efforts.
- Stakeholder Engagement Framework: Established a framework for engaging stakeholders effectively, resulting in improved collaboration.
Communications Consultant, Climate Capital (2020)
- Developed a communications strategy and operational guide for a green finance company, enhancing their outreach and impact.
External Examiner, Masters of Communication, RMIT University (2018 – 2020)
- Conducted external examinations for research theses in the Masters of Communication program, supporting academic rigor and quality.
Lecturer in Communication, RMIT University (2011 – 2016)
- Taught communication theory and managed extensive research in religion and media. Oversaw large classes and coordinated teaching teams.
Various Research and Teaching Positions (2006 – 2019)
- Held multiple roles at the University of the Sunshine Coast, University of Melbourne, Monash University, and the University of Queensland, focusing on communication research and education.